FAQs

What is the warranty about Woodronicgame products?

All Woodronicgame products are covered by a 12-month warranty from date of purchase. Check our Warranty Policy for details.

What is your return policy?

We offer free returns within 30 days of purchase. You can return your product for a different product, or a refund to the original payment method. We have different return policies under different circumstances. Check our Return Policy for details.

My product is defective. What can I do?

Please contact our Customer Support, provide your order number and the photo(s) of the defects, and we will help you look into the problem.

My product came damaged. How can I get a new replacement?

Please contact our Customer Support, provide your order number and the photo(s) of the damages, and we will send you a new replacement product at no cost.

Something is missing in my package. What should I do?

Please contact our Customer Support, provide your order number and we will help you deal with this problem and send you the missing part at no cost.

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